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Important Update from OARRS

Important Update from OARRS
On April 25, 2017, the Ohio Automated Rx Reporting System (OARRS) upgraded to its new software platform.  While every attempt was made to ensure a smooth transition, the Board is aware of some access issues and is working diligently to correct these issues.   For those currently experiencing access issues, please be aware of the following:  

The new system uses e-mail addresses rather than user names.  If you do not recall the e-mail address linked to your OARRS account, you will have to contact the Board at 614-466-4143 option 1, or by email at Due to the upgrade, we are experiencing higher volumes of phone calls and emails than usual. We will address your issue as soon as we can.  

The new system cannot import your previous password.  All users are required to reset their passwords when they login for the first time. To reset your password, use the Password Reset link on the login page. If your account is not able to be found, please register for a new account. If you are otherwise unable to reset your password, please call the Board at 614-466-4143 option 1.  

For all other inquiries: Technical Support 844-464-4767
Account Inquiries: 614-466-4143

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